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1. What do I do if an animal has showed up at my property?

Contact your neighbors to see if they know the ownership of the animal. If no success, contact us at 540-483-7440, and we will come pick up the stray animal.

2. What do I do if my neighbor's dog is coming onto my property, destroying my property, or constantly barking all hours of the night?

There is no leash law in Franklin County, however, the animal owner is responsible to contain their animal on their property to prevent it from running at large. You can contact the Magistrate's Office at 540-483-3076 and acquire a nuisance warrant.

3. What is considered an emergency call?

Emergency calls include:

• Aggressive animals
• Animal bite cases
• Loose livestock
• Sick or injured animal hit by a vehicle

4. I have stray/feral cats. What do I do?

We do not capture or pick up cats at this time. We do have loaner traps for residents to use in a timely manner. The shelter will accept cats from County residents during our operating hours of:
Tuesday through Friday
Noon to 4 pm

Saturday
10 am to Noon

5. Does Animal Control handle wildlife?

No. If you have questions or encounter a wild animal, use precaution and contact the Virginia Game Warden at 540-483-3077.